Legal

Service & Lease Terms

Last updated October 2, 2026. This is a plain-English summary of how we work; your written quote and signed agreement control.

1. Quotes & deposits

Every job starts with a written quote. A 50% deposit reserves your install date and is non-refundable once your date is scheduled. The balance is due on install day (seasonal) or when the install is complete (permanent), by card or cash.

2. Seasonal lights are leased

For Christmas and Halloween packages we provide the lights, clips, cords and timers for the season. They remain our property. You may not remove, relocate, sell or keep them.

3. Card on file or security deposit

Lease packages require a card on file or a refundable $150 cash security deposit. It is only charged if lights are lost, stolen, damaged beyond normal wear, or not available at pickup. The cash deposit is returned after pickup.

4. Lost or damaged lights

Lights that are lost, stolen or damaged (other than normal wear or our own workmanship) are billed at replacement cost, currently $4 per foot of lighting. We photograph every install so there's a clear record.

5. Maintenance

Seasonal packages include maintenance for normal failures. Damage from vandalism, pets, lawn equipment, or severe weather may carry a repair charge.

6. Takedown & pickup

Halloween lights are removed after October 31; Christmas lights are removed starting in early January. Please give us safe access to the roofline, outlets and any gated areas. If lights can't be accessed within 14 days of your scheduled pickup, the non-return policy in section 4 applies.

7. Permanent lighting

Permanent systems are purchased and become yours once paid in full. The manufacturer's warranty is registered in your name. Our workmanship warranty: .

8. Access, power & weather

You're responsible for working exterior outlets. Installs may be rescheduled for unsafe weather. We're not responsible for pre-existing roof, gutter or electrical issues.

9. Cancellation

Cancel before your date is scheduled for a full refund. After scheduling, the deposit is non-refundable. If we can't complete your install, we refund what you paid for work not performed.

10. Contact

Questions? hello@hometrustedlights.com · Send us a message